Tony Salvador: The listening bias

TED.comFebruary 28, 2014

ABOUT THIS TALK

Listening to both customers and colleagues to gather insights and information is a key ability that successful people possess. Tony Salvador shares some strategies for being a better listener : to lose preconceptions, to be vulnerable and open to new ideas, and to not be afraid to hear what we'd rather not hear.

ABOUT THIS SPEAKER

Tony, in his role as Senior Principal engineer, currently directs research in the experience Insights Lab within Intel Corporation. Tony leads a team of social scientists and business analysts to look for, find and develop viable opportunities to create local, sustainable value with new high tech products, services and infrastructures. His ongoing research interests concern disruptive innovation practice, development and new market creation with an ethnographic perspective.

ABOUT THIS EVENT

TED@Intel was a TED-curated event featuring a diverse group of speakers from across Intel's organization. Jointly produced by TED and Intel, the speakers shared ideas and visions about "Future in progress."